Information for Patients and Visitors
We would like to assure all of our current and future patients, visitors and staff that we are taking a risk based approach to managing the impact of the COVID-19 situation within St Andrew's. This includes an ongoing assessment of the situation and taking guidance from the recommendations of SA Health and the Australian Government Department of Health.
We take our responsibilities for patient and staff safety very seriously and we want to ensure that, when patients enter St Andrew's, they are provided with the best, safest care possible. We also want to ensure that our staff are protected so that they can continue to provide the vital care and services that our patients require. We therefore advise that the following processes are in place:
The Hospital is screening all patients in relation to their COVID-19 risk prior to their admission. This will include a review of your overseas travel history, close contact status, COVID diagnosis history, presence of symptoms or potential exposure to COVID-19.
Effective from 14th January 2022, all planned admissions will require the patient to present evidence of a negative Rapid Antigen Test (RAT) undertaken on the day before admission.
- Where possible, please supply your own RAT
If you are unable to obtain your own RAT:
- you can collect a RAT from St Andrew's Hospital main reception between 9am and 7pm, 7 days a week.
- please collect this no more than 48 hours prior to your admission date.
- proof of identification will be required.
- You must take a photo on your mobile phone of the 'day before' RAT result and show it to the screening station staff on arrival for your admission.
- If the RAT is positive for COVID-19, or you have COVID-19 like symptoms, please DO NOT attend the hospital, contact your admitting Doctor and follow SA Health advice.
- It is recommended you stay home between taking the test and your admission to hospital, to reduce the chance of catching COVID-19 between your test and admission.
You will be required to undertake an additional RAT on presentation to the Hospital on your day of admission. Further testing may also be required during your hospital stay.
Patients attending the Hospital on a regular basis e.g. for chemotherapy are required to undertake a RAT no more than 24 hours prior to admission (i.e. the day before admission).
- Please wear a mask
- Utilise the QR code provided on entry to the Hospital
Proceed to the screening station located at the hospital’s main entrance. Screening staff will:
- Check your negative RAT result; and
- Ask you a number of screening questions.
- Please note, if a patient presents for admission and is unable to meet the screening requirements, their admission may not proceed. If this is the case, we will liaise with your admitting doctor to discuss the appropriate next steps.
Visitors (effective from 2 May 2022):
Effective from 2 May 2022, overnight patients will be able to have one adult visitor per day**. At this time the Hospital is not allowing children to enter the Hospital as visitors, unless in exceptional circumstances. The following requirements will apply:
Upon entry, visitors will be required to:
- Scan the Hospital QR code
- Answer a series of COVID screening questions (see below)
- Perform hand hygiene
Note, visitors will not be able to enter the Hospital if, they have:
- Received a positive COVID-19 test result and less than 7 days has elapsed since the result (with the day of result being day 0);
- Been a close contact* of a positive case or a classroom contact within the past 14 days (with the day of exposure being day 0)
- Had symptoms of COVID (including fever, cold/flu like symptoms, shortness of breath, runny nose or new, unexplained loss of smell or altered taste);
- Been directed to isolate;
- Returned from overseas within the past 14 days if unvaccinated. Please note vaccinated travelers are able to enter the hospital with evidence of a negative RAT on arrival into SA (per SA Health Guidelines).
* For the purposes of the above, a ‘close contact’ is defined as someone who:
- is a household member or intimate partner of a person with COVID-19 during their infectious period
has had close personal interaction with a person with COVID-19 for a cumulative period of 4 hours or more during their infectious period:
- where masks are not worn by the person and the COVID-19 case; and
- in close physical proximity (within 1.5 metres) and in an indoor setting.
- has been notified by SA Health that they are a close contact
- has been to an exposure site listed on the SA Health website.
People with COVID-19 are considered infectious two days before their symptoms started or if they didn’t have any noticeable symptoms, they are considered infectious two days before they had their positive COVID-19 test taken.
Within the Hospital, we ask that visitors:
- Keep their visits short (maximum 2 hours)
- Go directly to and from the patient's room
- Keep their face mask on at all times, including when in patient rooms
- Practice social distancing and regular hand hygiene
Day patients are able to have someone drop them off and pick them up where this is essential.
Chemotherapy patients are unable to have visitors during their treatment. This is to minimise the number of people within the building, and to enable social distancing.
We understand this will be challenging for our patients and their families, and encourage them to stay in touch with loved ones by phone or digital means.
We appreciate your cooperation in helping us to keep everyone safe and healthy. As this is an evolving situation, we will continue to keep you updated via our web site.
**If exceptional circumstances apply or if you have any specific questions please contact us on (08) 8408 2111.
Thank you for your cooperation.